Terms and Conditions

Last updated: AUGUST 13TH, 2026
These Terms & Conditions form the agreement between Photography by Svitlana (“the Photographer”) and the individual(s) named in the Contract (“the Client(s)”).

By booking the Photographer, the Client(s) confirm they have read, understood, and agreed to the following terms.

1. Booking & Payment
A booking is confirmed only once all of the following have been completed:
- A signed contract
- Payment of the non-refundable retainer

The retainer secures the Photographer’s time and services for your session and forms part of the total fee.
A statutory 14-day cooling-off period applies from the date of payment, in line with UK consumer law. After this period, the retainer is non-refundable.
The remaining balance is due no later than 24 hoursbefore the date of the session. Failure to pay the balance by the due date may be treated as a cancellation by the Client(s).

2. Cancellation Policy.
Notice Requirement. The client must provide at least 7 days' notice in writing to cancel their photography session without incurring a cancellation fee.
Cancellation fees. Cancellations made with more than 7 days' notice will not incur a fee, but the non-refundable deposit will not be retained.
Cancellations made within 24 hours of the session will incur a cancellation fee of 50% of the total session fee.
If Client cancels this agreement or fails to show at least 7 days prior to the date of the event, all payments made to Photography by Svitlana shall be forfeited.

3. Rescheduling/Late Arrivals.
 In the event that the Client requests to reschedule their session, the retainer shall be applied to a rescheduled date if notice is given at least 48 hours prior to scheduled event.
Client may reschedule their session one (1) time without incurring any additional fees, provided the request is made at least 48 hours in advance of the original session date.
Any subsequent rescheduling will incur a rescheduling fee of £50.
Reschedule must be within 90 days, same calendar year. Any Client that is late arriving to the session will have the amount of time allotted for the session.
Force Majeure. In the event of unforeseen circumstances such as severe weather, illness, or other emergencies, the photographer reserves the right to reschedule the session without penalty.

4. The Photography Service
The Photographer will provide photography services in a style consistent with the portfolio and body of work displayed on the Photographer’s website and social platforms.

The Client(s) acknowledge that photography is a creative process and that the Photographer retains full artistic discretion over:
- Composition and framing
- Use of light and available conditions
- The selection of images delivered
- Editing style and colour treatment
- RAW/unedited files are not supplied under any circumstances.

5. Creative Direction & Collaboration
The Photographer works collaboratively with each Client and is happy to offer guidance, structure, or creative input where desired.
If the Client(s) choose to take creative control over elements such as locations, timings, or styling, the Photographer cannot be held responsible for resulting limitations or outcomes.
The Client(s) understand that lighting, weather, and venue restrictions may impact the final images, and agree that minor variations in colour or exposure are a natural part of wedding photography.

6. Image Delivery & Storage
The full edited gallery will be delivered via Pixieset within 14 days.
Online galleries are available for 7days from the date of delivery. The Client(s) are strongly advised to download and back up their images promptly.
The Photographer is not responsible for image loss once the gallery period has expired. In some cases, galleries may be re-uploaded, subject to availability and an archival fee.

7. Copyright & Usage
Copyright of all images remains with the Photographer in accordance with the Copyright, Designs and Patents Act 1988.
The Photographer grants the Client(s) a non-transferable, royalty-free licence for personal use, including printing and sharing with friends and family.